COVID-19 Community Services

This page contains information about community services and resources in Waterloo Region that have emerged or been adapted due to the COVID-19 pandemic.
Collaborative Communications

If your organization has a new service or has changed programming to best fit the community during the COVID-19 pandemic, we can add your service to our webpage and spread the message through our newsletter and other channels of communication. 

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Person sitting with their face in their hands clearly looking upset.
Coping with Anxiety or Stress

Resources for anyone who is in need of some support, or just a friendly check-in.

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Mental and Spiritual Wellbeing During COVID-19

Resources and supports that have been adapted to be virtual or phone-based for mental and spiritual wellness in Waterloo Region.

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Grief, Dying, and Death During a Pandemic

Content that explores grief, death and dying in a pandemic from practitioners and scholars in the areas of social work, palliative care, counselling, bereavement, spiritual care, death education, and funeral service.

Senior with a mask on staring out the window
Supports for Older Adults During COVID-19

Support for seniors during an time when isolation and loneliness is occuring.

Extra Links and Resources

211 Ontario
A helpline and website that provides information on and referrals to community, social, health related and government services.

Waterloo Wellington Health Line
Information about health and community services in Waterloo Wellington.

Family Compass Waterloo Region
Community-based services and supports for parents, youth and children in Waterloo Region.

The Immigration Partnership of Waterloo Region
Information and resources for immigrants, immigrant-serving organizations, and others in Waterloo Region.

SPECTRUM – Waterloo Region’s Rainbow Community Space
Information and resources for the LGBTQ2S+ community.

KW Access Ability
Information and resources for people with disabilities.

Ontario Network of Sexual Assault/Domestic Violence Treatment Centres Navigation Line
24/7 nurse-staffed telephone navigation line to assist service providers and victims/survivors of sexual assault and intimate partner violence during COVID-19.

Plain language resources

COVID-19 messaging can be difficult to understand. Basic information about COVID-19 in plain language:

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Language resources for COVID-19 information

The Waterloo Region Immigration Partnership 
Information for immigrants and refugees in Waterloo Region during the pandemic. Under “Multilingual and Other Resources for Immigrants and COVID-19” they have information and resources that are translated into a wide variety of languages.

The COVID-19 Health Literacy Project  
Information sheets in 35 languages.

Language learning app that has developed a course meant to assist both the general public and healthcare providers when communicating across multiple languages about COVID-19.

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